SMS Terms & Conditions

Effective Date: January 2026

About Our SMS Program

Z3 OS, a service of Z3 Systems LLC, powers AI receptionists and customer communications for home service businesses. When you interact with a business using Z3 OS or call our demo line, you may receive SMS text messages if you opt in. By providing your phone number and consenting to receive messages (verbally during a call or by texting START), you agree to receive SMS messages from Z3 OS on behalf of the business you contacted.

Originating Phone Numbers

Messages may be sent from: +1 (310) 589-3635

Types of Messages

You may receive the following types of SMS messages from Z3 OS:

  • Appointment reminders and confirmations
  • Missed call follow-ups
  • Job status updates (e.g., technician ETA)
  • Quotes and invoice notifications
  • Review requests after service
  • Customer support responses

Message Frequency

Message frequency varies based on your interactions with businesses using Z3 OS. You may receive messages related to scheduled appointments, service updates, or follow-ups to calls you initiated. Typical frequency is 1-5 messages per service interaction.

How to Opt In

You can opt in to receive SMS messages by:

  • Verbally consenting during a call with an AI receptionist powered by Z3 OS (e.g., "We may send you a text with appointment details. Say yes to receive texts.")
  • Checking the SMS consent box when booking online through a Z3 OS-powered portal
  • Texting START or YES to our phone number

Consent is not required to purchase any goods or services.

How to Opt Out (STOP)

You can opt out at any time. Reply with any of the following keywords to stop receiving messages:

  • STOP
  • STOPALL
  • UNSUBSCRIBE
  • CANCEL
  • END
  • QUIT

After opting out, you will receive one final confirmation message and will not receive further SMS messages from Z3 OS unless you opt back in.

How to Get Help (HELP)

Reply HELP or INFO to any message for assistance. You can also contact us:

How to Opt Back In (START)

If you previously opted out and want to receive messages again, text START or YES to our number.

Costs and Carrier Fees

Message and data rates may apply. Z3 OS does not charge for SMS messages, but your mobile carrier may charge you based on your plan. Contact your carrier for details.

Privacy

Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.

Supported Carriers

Our SMS program is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Contact Information

For questions about our SMS program:

  • Z3 Systems LLC (operating as Z3 OS)
  • 9169 W State St Suite 470, Garden City, ID 83714
  • Email: support@z3os.com
  • Phone: (208) 273-9432